Best Guest WiFi Experience Is A Must

Public WiFi

Nobody likes filling lengthy forms or waiting for a SMS OTP to get access to WiFi. Due to regulatory requirements  business have no choice and his guest has to go through this painful process again and again.

At BhaiFi we understand how important is to make login process super simple. An awesome gust login experience frequently converts into good customer rating on public platforms. Not just that, a business earn valuable customer data which later on converts into a solid marketing tool.

BhaiFi has built a number of features based on end user feedback which no other system has and this is what makes unique. Following are list of features –

  1. Universal customer account – User he has to go through OTP verification only once, after that he can simply login using same email id and password at any of BhaiFi hotspot, easy – isn’t it.
  2. The OTP issue – Sometime user carry foreign mobile number or face delayed OTP due to network issues. No worries, we have world class domestic & international SMS gateway embedded so that  super fast OTP delivery can be ensured and even if  OTP gets delayed user can give a missed call on our Toll Free Number – 01130797270 to activate his/her account.
  3. Whitelist – Whitelist is a feature for Hotels, offices and other venues where restricted access is provided for a specific time to the user. Just login to portal (portal.bhaifi.com) and go to User Setings -> Whitelist. Here you can create user account and specify start and end date time for his access. No other user can access your Guest WiFi. Customer can be informed about WiFi login at the time of check in/subscription.
  4. AutoConnect – Most amazing feature of BhaiFi. At business where user stays for longer period like for weeks or months, asking login each time is a pain. Using auto-connect customer has to login once and after that each time they enter in WiFi range they will automatically get connected just like your home WiFi. This feature truly make user experience to the next level.

At BhaiFi we are always trying to take user experience to the next level. If you have any thoughts/queries we would love to hear, just email us at – neha@bhaifi.com and we will get back to you.

After all we are BhaiFi – Not Just WiFi.

How To Setup Best Hotel WiFi?

Guest WiFi

Sheena is an avid traveller. She roams around the world, click pictures, write blogs and stay in touch with family and friends through Wi-Fi. She can’t afford costly voice/data roaming. What makes her decide to stay at a hotel? Answer is a reliable WiFi.

A recent survey in hospitality industry shows that 76% travellers choose hotels with free Wi-Fi over anything else. This data proves how important is to invest into an awesome Wi-Fi experience for guests.

Wi-Fi deployment for a reliable connectivity in every corner of property could be challenging at times. A connectivity issue could result in rue your room. Following is a set of Rules for Successful Hotel Wi-Fi –

• Fast and reliable back-end Internet Connection. Choose your speed and bandwidth based on number of expected guests during peak load.

• RF plan and access point deployment for connectivity throughout property. A properly done deployment prevent connection drop and speed variations.

• Multiple internet lease lines for backup and load balancing which is essential. Degraded internet speed is far better than no internet.

• Integration with PMS for easy access. Guest do not need to provide their email id’s or phone numbers. Everything will be pulled up from existing information provided at the time of check in from PMS

• Proper management of speed to each device. Do not let 1 person grab all available bandwidth but distribute equally among all connected devices.

• Reporting on usage pattern and individual consumption. Analytics like average data consumption trends of average peak usage provide hotels useful insights and plan their capacity further.

Wi-Fi deployment is a field which needs deep understanding of technology and domain expertise. At BhaiFi, we have invested a lot to invent a standardized and reliable Wi-Fi implementation for hotels.

Do let us know, if you need help and our team of experts will be there to guide you towards an awesome guest Wi-Fi experience.

 

Free WiFi In Hotel

Ask you customers and you will come to know that having free WiFi access is more important than a complimentary breakfast today. Various industry survey have already shown that most of the guest specially business travelers prefer a hotel offering free guest WiFi over another hotel with paid or no WiFi access.

Providing a decent WiFi experience to customer could be challenge considering there would be heavy investment into hardware and software along with recurring investment into bandwidth purchase from ISP. Other than that no measurable matrix to prove that free WiFi is improving business. As customer expect free WiFi challenges for hotels are –

  1. Provide a secure and legally compliant WiFi hotspot
  2. Generally expensive hardware and professional help is required for installation
  3. Prevention of expensive bandwidth to be misused by staff and random people.
  4. Reporting on usage and data analysis for estimating and projecting future needs
  5. Visible revenue optimization for business

At BhaiFi we are well aware of the both need and value proposition requirements for a leisure business like hotels.  While developing our system we have kept following things in our mind –

  • BhaiFi is easy to install and someone with very basic knowledge on networking can do it. Basically it’s a DIY solution for non-techies
  • BhaiFi provides completely secure and safe WiFi access for guest with all legal compliance requirement fulfilled
  • BhaiFi provide centralized online account from where each hotspot can be controlled.
  • With advance analytic and reporting a business owner can precisely check and see who is using their WiFi and how much. Other than this measurable insights on customer data is provided.
  • What’s more – BhaiFi provides amazing inbuilt  marketing features which can convert each of your customer into your marketing agent. You can start seeing the positive impact on business from first day onward

With BhaiFi a business gets access to enterprise grade technology which can be configured and used very easily and within budget. After all it’s “BhaiFi – Not Just WiFi”

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